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My phone gets hot while gaming or watching videos for long periods of time. Is this normal?

June 22, 2020

The Black Shark is designed to run at maximum performance while dissipating heat with liquid-cooling. As a result, you may feel some heat on the body of the phone during intensive usage.

However, we assure you that our devices and hardware have been thoroughly tested for safety, so heat is not a concern.

If you feel that your phone is producing heat outside of normal levels, please contact customer support for help.